GENERAL TERMS AND CONDITIONS OF SALE, DELIVERY AND PAYMENT OF
General Partnership Company VOF (according to Dutch Law)
4338 PX Middelburg
registered at the Chamber of Commerce under number 51795574
Article 1 - Applicability
a. These terms and conditions apply to all offers, sales and by the Vennootschap Onder Firma (partnership after Dutch Law) Dream Beads (Chamber of Commerce registration no. 51795574) and or their successor, with among others the trading name Dreambeads-online, hereinafter referred to as Dreambeads, to a third party, to all activities executed by Dreambeads by order of a third party, and to all agreements in the broadest sense of the word entered into by Dreambeads with a third party.
b. These terms and conditions apply in and outside the Netherlands, regardless of the place of residence or registered office of the parties involved in any agreement, and regardless of the place where the agreement has come about or should have been implemented.
c. If the other party applies other general terms and conditions such as purchase conditions, these will not bind Dreambeads, these will not apply and are hereby expressly rejected by Dreambeads.
d. Any deviation from these terms and conditions used or allowed by Dreambeads at any time to the benefit of the other party can never be construed as the latter’s right to appeal to it later or to claim the application of such deviation for them as an established fact.
e. If the other party takes note or could have taken note of these general conditions in another language than the Dutch language and differences in interpretation arise from the respective versions, the Dutch version will prevail over the version in the foreign language, unless Dreambeads expressly waives this in writing.
Article 2 - Offers
a. All offers and quotations are non-committal, unless explicitly stated otherwise. They have been made to the best of Dreambeads’s knowledge and are based on data that may have been provided on the request for an offer.
b. The specifications provided by Dreambeads on websites, in images, catalogues, brochures or drawings or in any other way with respect to size, capacity, performance, colour, material structure, finish or results should be regarded as having been provided as estimates and as having been provided non-committally. Dreambeads is not held to comply with these specifications and therefore does not accept any liability for any incorrectness in these data.
Article 3.1 - Orders / agreements
a.1. An order is understood to mean: every agreement with Dreambeads, regardless of whether it undertakes to execute activities or make staff, material or space available or carry out any other performance whatsoever, in the broadest sense.
b.1. All agreements entered into with Dreambeads will only become binding upon a written confirmation by Dreambeads or due to Dreambeads having commenced the execution of the order. Any supplements or changes to the afore-mentioned agreements will only become binding for Dreambeads after and in so far as these have been accepted and confirmed in writing by Dreambeads. The other party will be deemed to have accepted changes or supplements to agreements entered into with Dreambeads, if the other party has not objected in writing against these changes and/or supplements within eight days after he has or could have taken cognizance of these changes and/or supplements. The other party is deemed to have knowledge of the said changes and/or supplements and to have accepted these at the moment at which Dreambeads has commenced the activities to which these changes and/or supplements are related. Only the Board of Directors and possibly those explicitly authorised by the Board of Directors to enter into agreements on behalf of Dreambeads are allowed to do so.
c.1. Unless explicitly agreed on otherwise in writing, Dreambeads is entitled at all times to have part of the order or the entire order executed by a third party, on the understanding that these terms and conditions also apply in the favour of this third party, provided that Dreambeads authorises such third party in writing – even afterwards, if necessary – to appeal to these terms and conditions without this authorisation causing any obligations for Dreambeads.
Article 3.2 - Distance contracts
a. Where distance instructions/agreements have been agreed that are in conflict with legislation then in force, and the other party justifiably relies on such, Dreambeads shall respect the content of the relevant legislation. This means that if provisions in these conditions which due to their general character in such circumstances are at any time in conflict with the relevant legislation, they shall be subordinate to such.
Article 4 - Liability and indemnity
a. Except for the provisions of Article 9 of these terms and conditions, Dreambeads is not liable for any damage caused either directly or indirectly by the items delivered – including extra work – not being in compliance with the agreement, unless this is due to Dreambeads’s intent or gross negligence. Consequently, Dreambeads also does not accept any liability in the event of serious calamities, such as, but not limited to, fire, water damage and any outside contingency, such as war and earthquakes. The other party indemnifies Dreambeads against all claims by third parties in this respect.
b. If Dreambeads should be liable for any other reason for any damage under the agreement, the damages payable will not exceed the invoice amount (exclusive of value added tax) with regard to the respective goods and/or services, with a maximum of EUR 50.00 (in words: one fifty euros).
c. A claim under these terms and conditions does not suspend the other party’s payment obligation towards Dreambeads.
Article 5 - Period and location of delivery
a. The periods of delivery mentioned in the offers, confirmations and contracts are to the best of Dreambeads’s knowledge and will be complied with as much as possible, but they are not binding for Dreambeads.
b. If these periods are exceeded due to whatever cause, the other party will not be entitled to damages, dissolution of the agreement or non-compliance with any obligation arising for them from the respective agreement or from any other agreement whether or not connected with this agreement.
c. If the delivery period is exceeded by a wide margin, at the discretion of Dreambeads, Dreambeads will enter into further consultation with the other party.
d. Delivery is ex Dreambeads company or any other location to be decided by Dreambeads.
e. If goods sold or services offered by Dreambeads are not accepted after they have been offered to the other party, they will be available to the other party for a period of three weeks. Throughout this period, the goods are stored for the other party’s account. After the period mentioned above, the total amount that would be payable for purchase or compliance, increased with the costs and interest, could be claimed from the other party, even without delivery of the said goods or services. The payment will then be deemed made as damages to Dreambeads. NB: In case of a transaction as referred to in legislation pertaining to distance purchases and the other party is part of the protected target group referred to therein, Dreambeads will respect the criteria referred to in this legislation with respect to the matters set out above in this provision.
f. If the other party does not comply with any obligation arising from this agreement or any other agreement connected with the order or does not do so in time, Dreambeads, upon informing the other party in writing that he is default, without judicial intervention, will be entitled to suspend the execution, without Dreambeads being held to pay any damages.
Article 6 - Transport and transport risk
a. The choice of the means of transport is for Dreambeads to decide.
b. The transport of the goods ordered/purchased with Dreambeads is for the other party’s account. This also applies to return shipments.
c.1. As from the moment of dispatch, all goods ordered/purchased from Dreambeads, including any goods to be returned by the other party, travel at the other party’s risk. Also if costs of carriage to the delivery address have been agreed on, the other party will be liable for any damage sustained during transport.
c.2. All the correspondence conducted by and on the part of Dreambeads with the other party and/or with third parties on behalf of the other party, is from the moment of dispatch at the risk of the other party, irrespective of the delivery conditions relating to the goods and/or services to be delivered by Dreambeads as agreed with the other party. The other party must ascertain that the correspondence derives from Dreambeads. Dreambeads cannot be held liable in any way by, and/or on the part of, the other party for damage and/or changes to and/or corruption of the content of the correspondence sent by or on the part of Dreambeads. Nor can Dreambeads be held liable in any way by or on behalf of the other party in connection with improper use of personal data by the carrier, the fact that it has become clear that the carrier secured these data insufficiently and/or did not destroy these data on time.
d. The goods will be delivered only to the ground floor. If goods are to be delivered at another location than at ground-floor level, the additional costs and risks are to be borne entirely by the other party. If at the time of delivery the other party is not present or does not appear to be able to receive the goods or is otherwise in default to receive the goods, Dreambeads will be entitled to convert the delivery into an obligation for the other party to collect the goods at the address provided by the carrier after the latter has informed the other party by leaving a written message to such effect.
e. At arrival or receipt of the goods, the other party has to check the condition of the goods. If it then becomes apparent that the goods or materials have sustained damage, he has to take all measures to obtain damages from the carrier. By signing the receipt provided by or on behalf of Dreambeads, the other party declares he has received the goods in good condition.
Article 7 - Prices and costs
a. Dreambeads fixes a price or fee for every order individually. This price or fee is exclusively intended as the amount to be paid for the performance to be executed by Dreambeads, including the normal costs involved. The prices mentioned in the offer are based on the cost price factors, such as but not limited to, rates, wages, taxes, rights, expenses, cargo et cetera then known. In the event of an increase of any of these factors, Dreambeads will be entitled to change the offered (selling) price accordingly.
b. Therefore, the price or fee does not include any levies imposed by the government, such as VAT, and/or other authorities, including fines, insurance premiums etc. NB: In case of a transaction as referred to in legislation pertaining to distance purchases and the other party is part of the protected target group referred to therein, DREAMBEADS will respect the criteria concerning quotations referred to in this legislation with respect to the matters set out above in this provision.
c. Dreambeads is entitled to demand down payments, or a deposit or security (in the form of a bank guarantee) in advance.
d Dreambeads reserves the right to charge shipping costs.
Article 8 - Terms and conditions of payment
a.1. Unless explicitly agreed on otherwise in writing, payment of invoices sent by Dreambeads must be made within 8 (eight) days upon invoice date, without deduction of discounts and without any form of compensation.
a.2. In online transactions through a website, like for example with web shop activities payments are done in advance via a payment method indicated on the website, or via an explicitly in writing agreed upon other method.
b. All payments, without deduction or settlement of debt, are to be made at the offices of Dreambeads or into a bank or giro account to be designated by Dreambeads.
c Discounts can only be granted upon mutual consultation between Dreambeads and the other party. Unless explicitly agreed on otherwise in writing, these are one-off discounts. With subsequent transactions no appeal can be made to previous discounts.
Article 9 - Complaints
a. Any complaints about the delivery of goods, the services provided and invoice amounts, must be submitted to Dreambeads in writing by registered letter within 14 (fourteen) days upon receipt of the products, services or the respective invoices, with the facts to which the complaints are related carefully stated. The other party’s right to complain lapses with respect to the goods and/or services used, edited and/or processed by or on behalf of the other party. This also applies to opened goods or goods whereof the packaging is damaged.
b If the complaints submitted do not comply with the provisions above, they can no longer be received, and the other party will be deemed to have approved the delivered goods and/or performed services. If in Dreambeads’s opinion a justified complaint has been submitted, it will have the right to pay to the other party a sum in damages to be decided in mutual consultation, or to proceed to making a new delivery while keeping the current agreement unchanged, under the other party’s obligation to return to Dreambeads the incorrect or faulty good(s) delivered carriage paid, at the discretion of Dreambeads.
c. Dreambeads will only be held to take cognizance of complaints submitted, if at the moment at which the complaints are submitted the other party involved has integrally complied with all his existing obligations towards Dreambeads, regardless of what these obligations consist of and from whatever agreement they arise.
d Return shipments insufficiently packed or bearing insufficient postage will be refused by Dreambeads. All return shipments from and or on behalf of the other party are for their account and risk.
Article 10 - Cancellation / dissolution and suspension
a. If the other party is or remains in default in any way with respect to complying with his obligations regarding deliveries or activities executed or to be executed by Dreambeads previously, or pursuant to other obligations, Dreambeads has the right to suspend its obligations towards the other party or to cancel/dissolve the underlying agreements in whole or in part, without being held liable by the other party in any way and without prejudice to the rights to which Dreambeads is entitled. Dreambeads will also have this right, if the other party is declared bankrupt, has petitioned for suspension of payment, the Debt Rescheduling Private Individuals Act (Wettelijke Schuldsanering Natuurlijke Personen – WSNP) is declared applicable, other forms of debt supervision or winding-up of the company or business activities occurs, or if – to the standards of Dreambeads – these circumstances threaten to occur. All claims Dreambeads has on the other party will then be immediately due and payable.
b If the other party wishes to terminate/cancel the contract(s) that it has entered into with Dreambeads, then Dreambeads is also entitled to demand fulfilment of the contract(s) entered into; or, at the discretion of Dreambeads, the other party will owe termination costs of 100% of the agreed market value or transaction value and, on cancellation, will owe cancellation fees of at least 30% of the market value or the transaction value, all of which also at the sole discretion of Dreambeads.
c.1. In case of a transaction as referred to in legislation pertaining to distance purchases and the other party is part of the protected target group referred to therein, Dreambeads will respect the criteria concerning dissolution referred to in this legislation to the benefit of the other party.
c.2. In case of dissolution by the other party that is part of the above-mentioned target group in accordance with the statutory criteria referred to above, it will be obliged to ensure in case of return shipments of goods already delivered to it by Dreambeads that these goods are undamaged and packaged in the undamaged, original packaging, unless this has been expressly agreed otherwise in writing between Dreambeads and the other party.
Article 11 - Compensation in the case of non-payment or late payment
a. If payment of the invoices sent by Dreambeads has not taken place within 8 (eight) days upon invoice date, the other party will be deemed to be legally in default and Dreambeads will have the right to charge to the other party interest on the full payable amount as from the expiry date equal to the statutory interest rate with a minimum of 1% per month or a part of this, without prejudice to the other rights to which Dreambeads is entitled, including the right to recover all costs under the claim, both court costs and extrajudicial collection costs, the latter of which are fixed in advance at 15% of the amount to be claimed, with a minimum of EUR 250 (in words: two hundred and fifty euros), all of the above without notice of default. NB: There where the legislator has established by law the extrajudicial collection costs to be passed on to the other party, the other party is held to pay extrajudicial collection costs pursuant to the respective provisions of the law.
Article 12 - Retention of title
a. As long as the other party has not made full payment to Dreambeads for goods, parts and installations delivered to him by Dreambeads and/or activities executed for him by Dreambeads, these goods and/or materials, which are for the other party’s account and risk, will remain the undisputed property of Dreambeads.
b If a other party does not comply with any obligation from the agreement with respect to the goods sold and/or activities executed, Dreambeads, without any notice of default being required, has the right to take the goods or materials back, in which case the agreement will be dissolved without any judicial intervention, without prejudice to the right of Dreambeads to claim compensation at law or extra judicially for any damage suffered or yet to be suffered by Dreambeads, including loss suffered, lost profit, interest, transport costs etc.
c. Dreambeads reserves the right to actually retain goods, tools, materials, vehicles, money, negotiable instruments, (financial) documents et cetera which it has obtained from the other party under whatever title, until the other party has fully complied with his financial and other obligations towards Dreambeads.
d For transactions with a other party established in a country where prolonged retention of title applies, Dreambeads has the right to declare the prolonged retention of title as it applies in the respective country applicable at any moment of its choosing.
Article 13 - Force majeure
a. In the event of force majeure Dreambeads is no longer held to comply with its obligations towards the other party. Force majeure includes such events and situations which have a clearly identifiable and direct influence on the company Dreambeads, such as, but not limited to, serious interruptions of its production process, war (also outside the Netherlands), riot, epidemic, fire, traffic disruption, strike, exclusion, loss or damage during transport, accident or sickness among its staff, import restrictions or other limitations imposed by governments etc. Dreambeads will be discharged from its obligations, regardless of whether force majeure occurred in its own company or elsewhere, such as in the companies of suppliers, carriers, wholesalers etc.
b In the event of impediments to executing the agreement due to force majeure, Dreambeads will be entitled, without judicial intervention, to suspend the execution of the agreement for a period not exceeding six months, or to dissolve the agreement in whole or in part, at the discretion of Dreambeads. The other party will receive a written notice of such decision made by Dreambeads.
Article14 - Intellectual property rights, design protection
a. The intellectual property rights, such as but not limited to copyright, pictoright and design rights, to all products manufactured, services provided etcetera by Dreambeads (for the benefit of the other party) belong to Dreambeads. The use or alternative use of these designs and/or ideas of Dreambeads is strictly prohibited, unless Dreambeads has granted explicit approval in writing and all conditions stipulated by Dreambeads in this respect have been fully complied with.
b If the other party does not comply with the provisions as set out under 14a, Dreambeads will be entitled, without any further notice of default and/or judicial intervention being required, to claim a fine of at least EURO 11,500 (in words: eleven thousand five hundred euros) per day or a part thereof as long as this non-compliance continues.
Article 15 - Guarantees
a. Dreambeads will exclusively grant a guarantee in accordance with the provisions of the guarantee clause, if and insofar such provisions have been delivered together with the products. In such cases, the guarantee will only take effect after the other party has informed Dreambeads of his request in writing by registered letter.
b If a guarantee is provided by Dreambeads but if no guarantee clause has been provided, the guarantee term will not exceed six months after delivery of the respective goods. The other party will also need to inform Dreambeads of his request in writing by registered letter.
c The guarantee includes repair or replacement of the goods delivered or full or partial credit of the disputed goods, this at the discretion of Dreambeads. Outside contingency can never lead to Dreambeads being held to provide any guarantee.
d The goods taken into repair by Dreambeads reside in all cases at the risk of the other party. This also complies to a therefore engaged third party by Dreambeads.
Article16 - Consignments on approval
a. Only upon prior written confirmation by Dreambeads to the other party, the goods delivered by or on behalf of Dreambeads can be considered consignments on approval for shows, exhibitions, trade fairs and/or other purposes to be indicated by Dreambeads. These general terms and conditions also fully apply to goods on approval and on consignment.
Article 17 - Applicable law and competent court
a. All offers, assignments and contracts to be entered into with Dreambeads are governed by Dutch law. Nevertheless, Dreambeads is at liberty to be able and entitled to rely at any time on the applicable law of the country in which the other party is established. In such a case, contrary to the provisions set out under b, the dispute will be submitted to the court that is competent ratione materiae in the other party’s jurisdiction. If the nature of the transaction(s) so warrants, Dreambeads is able and entitled to rely at any time on the Vienna Sales Convention. It is not necessary for Dreambeads to notify the other party of its choice in advance.
b All disputes will be submitted to the District Court of Zeeland-West-Brabant that is competent ratione materiae or to another competent judicial authority, at the discretion of Dreambeads.
c If any article or paragraph of these general terms and conditions becomes invalid, the other articles will remain valid.
d In the event that other party is summoned by a third party at another court and / or under another jurisdiction, other party hereby waives the right to summon Dreambeads in indemnification before that court and to that law, so that the the jurisdiction of the court and law chosen by a by Dreambeads in any case will have the upper hand.
e Any article or sub-article of the present general terms and conditions becoming void or are not applied by Dreambeads, this shall not affect the validity of other articles.
Article 18 - Right to cancel
a. You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To exercise the right to cancel, you must inform us (Dreambeads Online, Hertzweg 36, 4338px Middelburg Netherlands, email@example.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
b.Effects of cancellation - If you cancel this contract, we will refund to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the refunded amount for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the refund without undue delay, and not later than : (a) 14 days after the day we receive back from you any goods supplied, or (b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or (c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract. We will make the refund using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the refund. We may withhold refund until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
These terms and conditions have been prepared and filed for the benefit of Dreambeads by De Incassokamer B.V. and have come about under the applicability of its current and future general terms and conditions of sale, delivery and payment, with due observance of Book 6, Title 5 Section 3 of the Dutch Civil Code. These general terms and conditions are also subject to the © copyright of De Incassokamer B.V.