Do you have any questions about your order or our products?
Take a look at our most frequently asked questions and we will be happy to help you. Is your question not listed? Please contact us via the pink support button - at the bottom right of the screen - and send us a message. In our frequently asked questions you will also find our telephone number or you can submit a request via the contact form.

Customer service:
Available Monday to Friday from 9 a.m. to 5 p.m. (closed on public holidays)

Dreambeads Online
Hertzweg 36
4338 PX Middelburg

CC number: 51795574
VAT number: NL850175136B01

The top three of the most frequently asked questions

1. Can I change or add products to my order?
No, unfortunately changes are no longer possible after completing your order. Before you submit your order to us, please double check your cart carefully.
2. What is the delivery time?
All orders placed by us before 5 p.m. on business days will be dispatched on the same day. All shipments are handled by UPS.

We also offer extra fast delivery by UPS Express. Please check delivery times for all countries on our website.

Curious about deliveries to other countries? Click here for an overview.
3. Do I need a customer account at Dreambeads Online to shop?
No, you can also place an order at Dreambeads Online without an account. However if you want to benefit from nice discounts and other extras, we do recommend creating a customer account. Would you like to create an account? Click here.