PRIVACY AND COOKIE DECLARATION

Privacy Dreambeads Online | May 2018

We are responsible for the processing of personal data as described in this privacy statement. All personal details are carefully processed and secured. In this privacy statement we explain which personal data we collect and use. For any questions and / or comments you can contact us:

Dreambeads Online
Hertzweg 36
4338 PX Middelburg
The Netherlands
info@dreambeads-online.com

Handling order

When you place an order in our webshop, we use your personal data to be able to handle it properly. We may then give your personal details to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your payment details, IP address, billing address, telephone number, address and e-mail address. We need this because of the agreement we make with you. We keep this information until your order is completed and seven years after that (that is the legal storage obligation).

Statistics and profiling

We keep statistics on the use of our web store. With these statistics, we improve our web store to, for example, only show relevant information. We can combine your personal data with you to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us. For this we use your e-mail address and IP address. We need this because of the agreement we make with you. We store this information for a year.

Contact form and Newsletter

With the contact form you can ask us questions or make requests. For this we use your e-mail address and name and address details. We need this because of the agreement we make with you. We keep this information until we are sure that you are satisfied with our response. You can also subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Each newsletter contains an unsubscribe link. You can also report this through your account. Your e-mail address will only be added to the list of subscribers with your permission. This data is saved until you cancel the subscription.

Your account

At certain parts of our webshop you have to register first. You must then enter information about yourself and choose a username. With this we create an account, on which you can log in with that username and a self-chosen password. For this we use your IP address, telephone number, billing address, name and address and e-mail address. We need this because of the agreement we make with you. We keep this information until you cancel the account. We keep this information so that you do not have to re-enter it every time and so that we can approach you more easily if necessary at the webshop. You can adjust information in your account whenever you want.

Advertisement

We would like to send you advertising about offers and new products or services. We do this: by e-mail and through social media. You can object to this advertisement at any time. Each e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. You can also report this in your account.

Location data

Sometimes it is necessary for our web shop Dreambeads Online to find out where you are. We then ask separately whether we should know this and only if you give permission, we will receive this information. For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the creators of this software (such as Google Maps) do with it. Always read their privacy statements.

Ads

Our webshop has general advertisements. We do not keep personal data, so we do not know if you like it. We do not provide your personal data to other companies or institutions to other companies or institutions, with the exception of the aforementioned partners. Except when we are legally obliged (for example if the police demands this when a crime is suspected).

Cookies

Our webshop uses cookies. Cookies are small files where we can store information so that you do not have to enter it all the time. But we can also see that you are visiting us again. When you visit our webshop for the first time, we present a notification with an explanation about cookies. Hereby we will ask for your agreement for the use of these cookies. You can disable the placing of cookies in your browser, but some of the options of our webshop will not work properly anymore.

Social Plugins

On our website you can use the social plugins of Facebook, Twitter, Pinterest and Google+. With these plugins you can share the information from this website with others. For more information about the use of social plugins, please refer to the privacy statements of the relevant social media sites.

Google Analytics

We use Google Analytics to keep track of how visitors use our web store. We have signed a processor agreement with Google. There are strict agreements about what they can keep up with. We allow Google to use the obtained Analytics information for other Google services. We do not let Google anonymize the IP addresses. Security of personal data is of great importance to us. To protect your privacy, we take the following measures: Access to personal data is protected by a user name and password. We use secure connections (Secure Sockets Layer or SSL) that protects all information between you and our website when you enter personal data. - We keep logs of all requests for personal data.

Changes to this privacy statement

When our web store changes, we must of course also adjust the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately. Access, change and delete your data. If you have questions or want to know what personal information we have about you, you can always contact us. See the contact information at the top of this page.

You have the following rights: get an explanation about what personal data we have and what we do with it. Insight into the exact personal data we have, have errors corrected, have obsolete personal data removed, revoke consent and object to a certain use. Please note that you always clearly state who you are, so that we can be sure that we do not modify or delete data from the wrong person. Submitting a complaint: if you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisor. This is called the Dutch Data Protection Authority.